other services
Training
We offer tailored training solutions covering all aspects of the credit cycle. Our approach is one of meeting with you, our client, to determine your actual needs and areas to be addressed and then developing material that is specific and meaningful to meeting your desired outcomes.
Examples of topics covered:-
- Credit Approval Process – Terms of Trade, Credit Application, Understanding your customer
- Prioritising debt
- Early Quick Actions
- Collection Tools – Contact methods – letters, face to face, telephone,
- Telephone Interview Techniques
- Introduction to Negotiation
- Knowing the Boundaries
- Legal Remedies